Correspondence Address Service
Use a reliable public contact address for an eligible person while keeping their usual residential address separate
Service snapshot
What to expect before you enquire
Best for
Directors or other eligible persons who need a public correspondence address instead of displaying a residential address.
- What HKBSCL handles
- Agreed correspondence-address use, receipt of covered mail, notification to the nominated contact, 30-calendar-day holding for ordinary mail, and change-filing support where included or quoted.
- Timing
- Activated after KYC, payment and required filing information are complete. We notify the nominated contact when covered mail arrives and hold ordinary mail for 30 calendar days from receipt; uncollected mail may then be securely disposed of, subject to law.
- Fee basis
- HK$300 per year. Filing, forwarding, courier, parcel handling and parcel storage are charged separately.
- What you receive
- A defined correspondence-address and mail-handling arrangement. It is distinct from the company's statutory registered office service.
- What you prepare
- Person and company details, written mail instructions, current contact information and prompt action on important correspondence.
- Who makes the final decision
- The Companies Registry controls the public register. The person and company remain responsible for a usable address and timely responses.
More details
- What you receive
- A defined correspondence-address and mail-handling arrangement. It is distinct from the company's statutory registered office service.
- What you prepare
- Person and company details, written mail instructions, current contact information and prompt action on important correspondence.
- Who makes the final decision
- The Companies Registry controls the public register. The person and company remain responsible for a usable address and timely responses.
Your next step
Tell us whether you need a director correspondence address, a company registered office, or both, and how mail should be handled. We will confirm the correct service.
Related services to consider
These links help connect the current topic with nearby company, tax, banking, and compliance support. They are not a substitute for professional advice on your actual circumstances.
Hong Kong Correspondence Address Service: Public Contact, Private Residence | HKBSCL
A 2-minute guide to using a public business contact address while keeping a residential address private and arranging reliable mail handling.
Why Use Our Correspondence Address Service
This service gives an eligible person a consistent correspondence address and an agreed mail-handling route. It is separate from the company's statutory registered office service.
Residential Address Privacy
Use a correspondence address on the public register where the Companies Ordinance permits, while still providing required information to the company and authorities.
Consistent Contact Point
Keep one contact address when an eligible director or other person moves, subject to current filing and service requirements.
Defined Mail Handling
We notify your nominated contact when covered mail arrives and hold ordinary mail for 30 calendar days from receipt. Keep contact details and collection or forwarding instructions current; parcels incur additional charges.
Benefits of Using Our Correspondence Address
- Privacy protection for directors and shareholders
- Professional business address in a prime location
- Mail handling and forwarding services
- Compliance with Companies Ordinance requirements
Who Should Use This Service
- Directors and shareholders concerned about privacy
- Companies with international directors
- Businesses wanting to protect personal information
- Companies with directors who frequently relocate
How Correspondence Addresses Work Today
The Companies Ordinance (Cap. 622) distinguishes a director's usual residential address from the correspondence address displayed for public inspection, subject to the current protected-information rules.
Under section 54, a director's usual residential address and a person's full identification number are treated as protected information and are generally not available for public inspection.
A director provides both a usual residential address and a correspondence address. The correspondence address is the address normally shown on the public company register.
For personal identification numbers, certain digits will be masked, with only part of the identification number (e.g. A123***(*)) appearing on the company register for public inspection.
Under section 49, a relevant person may need to apply and pay the prescribed fee to withhold eligible protected information already contained in older registered documents.
If a person's usual residential address is withheld from public inspection, the correspondence address provided by that person will replace the withheld address on the company register for public inspection.
Under sections 55 and 56, if a director cannot be contacted at the correspondence address, the Registrar may follow the statutory process and place the usual residential address on the register as the correspondence address for public inspection. The company and director must therefore keep the correspondence address usable.
In addition, under sections 52 and 59, a creditor of the relevant company or any other person who has a sufficient interest may apply to the court for an order directing the Registrar to disclose withheld information or protected information to access the relevant information.
Processing Method for Established Companies
- The Companies Registry progressively masks the information for established limited companies. After masking is completed, only the director's correspondence address (usually the company's registered address) will appear on the company register, and the personal identification number will also be partially masked.
- Customers can change the director's correspondence address from the company's registered address or personal residence to our company address to protect personal information according to individual needs. Please contact us for assistance.
Protect Your Privacy Today
Enhance your privacy protection by using our correspondence address services for directors and shareholders. Contact us today to learn how we can help.
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